Welcome to THE X – Beauty Lounge Bali. These General Terms and Conditions govern your use of our services and website. By accessing or using our services, you agree to comply with and be bound by these terms. Please read them carefully.

• We offer a range of beauty and wellness services, including but not limited to facials, injectables, permanent makeup, and innovative treatments. Detailed descriptions of our services are available on our website.

• To schedule an appointment, please contact our reception.
• Appointments are subject to availability.
• We recommend arriving at least 15 minutes before your scheduled appointment to complete any necessary paperwork and enjoy our relaxation area.

• We understand that plans may change. If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance.
• Cancellations made less than 24 hours before the appointment be subject to a 50% cancellation fee in the value of the potential treatment.
• A deposit may be required to secure certain appointments. This deposit is non-refundable in case of cancellation less than 24 hours before the appointment.

• Some services require consultations to assess your needs and suitability.
• During consultations, our experts will provide information about the treatment, potential risks, and expected results.

• We accept various forms of payment, including cash and credit cards.
• Final Payment is due at the time of service.

• We aim to create a peaceful and respectful environment. Please be courteous to our staff and other guests.
• Any inappropriate or disrespectful behaviour may result in the termination of your appointment.

• We respect your privacy and have measures in place to protect your personal information. Please review our Privacy Policy for details.

• Please inform us of any medical conditions, allergies, or medications you are taking that may affect your treatment.
• We reserve the right to refuse service if a treatment is deemed unsafe due to medical conditions.

• While we take every precaution to ensure your safety and satisfaction, we cannot guarantee specific results or outcomes.
• You acknowledge and accept the inherent risks associated with certain treatments.

• We reserve the right to update or modify these terms and conditions at any time.
• Changes will be posted on our website, and it is your responsibility to review them periodically.

• For inquiries or concerns related to our services or terms and conditions, please contact us at the provided contact information.

• These terms and conditions are governed by the laws of Bali, Indonesia.

Thank you for choosing THE X – Beauty Lounge Bali. We look forward to providing you with exceptional beauty and wellness experiences.